Effective Date: 1st Dec 2024
Epik EMS (the "App") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this policy carefully. If you do not agree with its terms, do not use the App.
1. Information We Collect
We collect information to provide and improve our services.
1.1 Information You Provide to Us
- Personal Information: Name, email address, phone number, and other identifying details.
- Student/Parent Information: Academic performance, attendance records, communication logs, and other school-related data.
1.2 Information Collected Automatically
- Device Information: Device type, operating system, IP address, and app usage data.
- Cookies and Tracking Technologies: We may use cookies to enhance your experience.
1.3 Third-Party Information
- Information shared by your educational institution as part of the App’s functionality.
2. How We Use Your Information
- Provide, maintain, and improve the App’s functionality.
- Facilitate communication between students, teachers, and parents.
- Generate reports on academic progress and attendance.
- Ensure the security of your data and prevent unauthorized access.
3. Sharing Your Information
We do not sell your information to third parties. However, we may share your data with:
- Your Educational Institution: To facilitate educational management.
- Service Providers: Trusted third-party vendors who assist in app maintenance and support.
- Legal Authorities: If required to comply with legal obligations.
4. Data Security
We implement reasonable administrative, technical, and physical measures to safeguard your information. However, no system can be completely secure, and we cannot guarantee the security of your data.
5. Your Rights
- Access your personal data.
- Request corrections to inaccurate information.
- Request deletion of your data (subject to institutional policies).
- Opt-out of non-essential data collection.
6. Data Retention
We retain your information for as long as necessary to provide services or as required by law.
7. Children’s Privacy
Our App is designed for educational use and may process data related to children under the supervision of their respective institutions. We prioritize the safety and privacy of all users, particularly minors, by adhering to the following principles:
- All data related to children is collected, stored, and processed strictly for educational purposes under institutional guidance.
- Our organization and its contractors uphold the highest standards of ethical conduct, competence, and integrity.
- We have a zero-tolerance policy toward any behavior that compromises the safety or well-being of children, including sexual exploitation or abuse.
8. Data Storage and International Transfers
Your data may be stored on servers located outside the Kurdistan Region of Iraq. By using the App, you consent to the transfer and storage of your data in these locations, which may have data protection laws different from those in your jurisdiction.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted in the App, and we encourage you to review it periodically.
10. Contact Us
If you have any questions about these Terms or need further assistance, please contact us at:
Developed by Lelav Software Solutions
Duhok, Kurdistan Region of Iraq
Email: epik@lelav.com
Phone: +964 751 171 4832